CSI metrics (Customer Satisfaction Index)
SurveyLab 8.13 is now available along with the first set of updates this year. New features include CSI metrics and a bunch of useful changes.
SurveyLab 8.13 is now available along with the first set of updates this year. New features include CSI metrics and a bunch of useful changes.
The upcoming end of the year is a perfect recap occasion. 2014 has brought us plenty cooperation projects with interesting and challenging clients as well as new, favorable partnerships. We’ve continuously been developing our product, delivering you new features, unlimited integration possibilities, and the desired customization options.
SurveyLab v 8.11 is ready. The most important change is a new functionality of online tokens. Tokens are unique codes that identify respondent, secure access to the survey and enable full anonymity of the responses at the same time.
SurveyLab version 8.11 is ready. In the new version of our online survey and questionnaire software, you will find improved API and new work automation features.
New version (8.10) of SurveyLab online questionnaire tool is ready. This time we added new branding options and created new type of question.
We have just released a new system version (8.9). This time new functionalities will allow you to create different versions of the same survey depending on the device type respondent is using (pc/laptop, tablet, smartphone) and this way adjust survey content to different media consumption habits.
2013 was very busy for us, at the same time it brought us a lot of changes and cool new features, including mobile surveys, online survey panel and professional features like SPSS / PSPP data export.
New pack of changes (with number 8.8) is waiting for you at MySurveyLab. This time we focused on survey report improvements and making the contacts module more robust.
New SurveyLab version (8.6) is ready. This time we have focused mostly on bug fixes and survey reports improvements. We also introduced some new features that may be very useful for you.
SurveyLab 8.5 online survey software is ready. This time changes are focused on survey design features, including survey question comments and control of number of selected answer choices.
SurveyLab 8.4 is ready and so are cool new features for online questionnaires, surveys, and forms. In this system update we have focused on improvements requested by the customers that use SurveyLab to create online forms.
SurveyLab 8.3 is ready. We have improved survey results export to SPSS format and mobile surveys display on smartphones and tablets.