Do you know what your clients and users talk about your company, products, or services? What do they like and what annoys them? Voice of the Customer can help you find answers to these questions.
Do you know that SurveyLab can send automatic notifications about new survey responses by email.
Social media creates new possibilities in survey projects promotion and communication. In this article, we will try describe how to use social media like Facebook, Twitter, or Linkedin in online questionnaires promotion.
Do you manage a restaurant, cafe, travel agency, hostel, or hotel? Would you like to measure satisfaction of your customers or collect feedback directly in the place where you deliver your services? We know how to help you.
Are you introducing a new product on the market? Work on client segmentation? Or maybe you plan important changes for existing products? In all those tasks online survey research can be more than helpful.
So you are starting work on your first online survey and you wonder how to begin. In the article below you will find a 7-step approach that will show you step-by-step how to conduct your survey on the Internet.
System Usability Scale (SUS) was designed by John Brooke (DEC, UK) in 1986. It was originally created as a "quick and dirty" usability tests on systems like VT100 Terminals. SUS is a 10 item questionnaire with 5 response options (based on the Likert scale).
2012 has just finished. It was exciting year for us that resulted in many new features, integrations and amazing clients.
“White-label” term comes from the time of vinyl records. Before a record has been released to the public, phonographic companies distributed promotional record copies to the selected DJs. Those copies have been missing covers and graphical elements. It was made to build hype and gauge public interest by the record labels and ultimately to better estimate manufacturing quantities.
Surveys show that satisfied customers will share their positive experiences with 3 – 5 people, unsatisfied will share their negative experiences with 8 – 10 people.
This is the second time MySurveyLab is supporting initiatives for safety on the roads. All drivers are welcome to participate in the survey (in Polish) about driving car at night time.
Are you looking for an alternative to SurveyMonkey, SurveyGizmo, or Qualtrics? You found it. Since 2009 we have been helping companies and professionals collect and analyze information. Sign up for free today and create online surveys, questionnaires, forms, and tests with SurveyLab.