Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations.
This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports … It’s a state of the art tool suitable for the requirements of the 21st century!
Consumer behavior evolves constantly in order to adapt to the changing purchase possibilities. ROPO: Research Online, Purchase Offline is one of the tendencies we’re now dealing with ever more frequently. 88% of smartphone owners use them to search for information and reviews of products – sometimes even while at the store. Do you know how this affects your business and have you ever considered using it to your advantage?
In the case of survey based research, it’s not just about WHAT you want to ask. It’s also as much about HOW you formulate your questions. Otherwise, you might end up with data that is false or of poor quality. Good questions are clear and they don’t raise any doubts at the time of completing the questionnaire. Bad questions may include answer suggestions or they can even make it impossible to give a truthful answer and as a result they are discouraging. What kinds of questions should you avoid?
Thanks to online surveys it was possible for us to reach the intended indicators and aquire EU funding.
We welcome all academic teachers and students interested in our services with a dedicated offer! Now you can check out our Standard Plus subscription, which lets you conduct advanced survey-based research projects for the needs of your studies or academic projects, completely free of charge for three months.
SurveyLab is a very user-friendly tool which works efficiently and allows for trouble-free completion of a research project. The communication with the company is smooth and the employees are competent. We were give full support and loads of useful advices.
We’d been researching various possible solutions but SurveyLab was the fastest and the most flexible we had been looking for. We could try out all functionalities free of charge within just a few days.
Data security is key for all kinds of research projects. Clients must be confident that the details regarding the respondents or the surveys they have been performing won’t fall in to the wrong hands. This is exactly why here at SurveyLab data security policy is extremely strict and we offer multiple solutions which guarantee the highest data safety level.
Questionnaires are one of the basic tools of marketing specialists. They’re comprehensive and, if skillfully constructed, they easily provide valuable data. DYI online surveys give users the freedom to conduct perfectly customized research on their own. Today we’re bringing you 5 ways to use online questionnaires that will help you build an effective marketing strategy.
While the end of the year is a perfect wrap up occasion, its beginning is usually a good moment to draw some conclusions from the past actions and plan the next year strategy. The perspective of a “clean sheet”, fresh challenges and possibilities fuels our brains. How to make most of this positive energy and foresee the upcoming trends?
2013 was very busy for us, at the same time it brought us a lot of changes and cool new features, including mobile surveys, online survey panel and professional features like SPSS / PSPP data export.