We are very excited to announce a brand new SurveyLab (13.4). This is the biggest system release so far, with a redesigned user interface, improved performance, and brand new features.
2016 has been very challenging for us. We have introduced over 20 big changes and new functionalities to our online survey software, including update of the survey design, data collection, data analysis and integration.
Are you looking for a SurveyMonkey alternative? You are in the right place. We have all you need and more. Since 2009 we have been helping companies, organizations, and individuals to measure customer satisfaction, NPS, conduct market research, and improve their organizations.
Endless emails, group discussions, cross-departmental consultations, weekly roundups, newsletter or intranet are just a few of many channels of internal communication between your employees. They are all designed to improve the information flow, however, the multitude of possibilities sometimes makes people forget about their main purpose – facilitating effective business ideas.
I’d recommend SurveyLab for the easy of system configuration and effective mechanism of communication with the group of users whose feedback was gathered during the testing period.
Some of you may be wondering how intercept surveys can help grow your business. Get inspired by the ideas below. Research will help you reach meaningful information for optimizing your website and offer.
You want to implement intercept surveys and get feedback from people visiting your website, but feel concerned about their reaction to pop-up survey invites? How to prevent them from treating your invites like unwanted adds and closing the window without even reading? Read this article to learn how to design effective intercept surveys that don’t annoy your users.
Website intercept surveys in form of widgets, pop-up windows, and questionnaires for website visitors come back! They’re one of the best ways to get insight from your website viewers and collect Voice of the Customer. You may find it hard to believe if you still remember the old and ugly, intrusive pop-ups that made it impossible to navigate through a website. However, the range of possibilities available now for gathering data from your website viewers is far more diverse and user-friendly and their benefits are numerous. Find out why they’re a great idea!
Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations.
This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports … It’s a state of the art tool suitable for the requirements of the 21st century!
Consumer behavior evolves constantly in order to adapt to the changing purchase possibilities. ROPO: Research Online, Purchase Offline is one of the tendencies we’re now dealing with ever more frequently. 88% of smartphone owners use them to search for information and reviews of products – sometimes even while at the store. Do you know how this affects your business and have you ever considered using it to your advantage?
In the case of survey based research, it’s not just about WHAT you want to ask. It’s also as much about HOW you formulate your questions. Otherwise, you might end up with data that is false or of poor quality. Good questions are clear and they don’t raise any doubts at the time of completing the questionnaire. Bad questions may include answer suggestions or they can even make it impossible to give a truthful answer and as a result they are discouraging. What kinds of questions should you avoid?