We are very happy to communicate officially SurveyLab – Zendesk integration. Zendesk is a web-based Help Desk / Service Desk software with an elegant support ticket system and a self-service customer support platform. Over 75.000 companies and organizations are using Zendesk worldwide.
We are happy to announce new version (5.1) of SurveyLab online surveys tool. This time changes mostly concern integration and survey reports improvements.
Zendesk is a popular web Help Desk software. SurveyLab is a popular online survey software that allows to measure customer satisfaction and collect feedback.
One size not always fits all clients and existing solutions are not always adjusted to user needs. That is why SurveyLab has introduced on-demand survey system development and tailored solutions design services.
We have created a simple mechanism called referrer which enables you to integrate your survey better with any website. Referrer enables you to acquire information about source from where your respondents come. It is working by default for your surveys and tests, you don’t have to set any options for it to work.
This release (2.4) is the results of changes requested by our users. We have simplified navigation, enhanced reports and implemented protection against accidental response deletion.
SurveyLab 2.2 is here. We introduced some new changes, this time in addition to the new functionalities we focused on system security. We created anti-spam policy and mechanisms that increase system security and privacy. Thanks to introduced changes mysurveylab now respects rigorous CAN-SPAM act requirements.