In ISO 9001 quality standard customer satisfaction and satisfaction measurement tools play very important role. Quality Management System implementation and “Plan, Do, Check, Act” structure introduced by ISO 9001 ensures that client needs will be taken into consideration and properly addressed.
We are very happy to communicate officially SurveyLab – Zendesk integration. Zendesk is a web-based Help Desk / Service Desk software with an elegant support ticket system and a self-service customer support platform. Over 75.000 companies and organizations are using Zendesk worldwide.
We are happy to announce new version (5.1) of SurveyLab online surveys tool. This time changes mostly concern integration and survey reports improvements.
Facebook is a community of over 750 M users all over the world, including over 6.5 M users in Poland. It means that a large part of your clients already have an account in the most popular community service.
Are you looking for an professional online survey tool to conduct satisfaction survey, measure loyalty, collect opinion, conduct 360 degree feedback or prepare market research … we have prepared 10 reasons why you should use SurveyLab online surveys.
The importance of satisfaction is often underestimated, but satisfied customers and employees often determine market success of the company. Satisfied customers are often less price-sensitive, more willing to buy and recommend your products or services to other customers.
Zendesk is a popular web Help Desk software. SurveyLab is a popular online survey software that allows to measure customer satisfaction and collect feedback.
360 degree feedback (also called 360 degree survey / appraisal, multi-rater feedback or multi-source feedback) is a popular tool that provides feedback that comes from all around an employee. Typically feedback includes employee manager, direct reports, peers, and self-rating. It can also include feedback from external sources – clients, suppliers or other stakeholders.
We are happy to announce SurveyLab 5.0. This time we focused on system simplification and better user experience. We have also introduced a few cool new features. We hope you will like it.
For all people that are facing the task of selecting the best survey software we created a little help. In this article, you will read how to organize a simple 5 step selection process to make the best survey software choice.
SurveyLab received new and better survey skip logic. We just improved and made our survey skip logic more powerful. Thanks to those changes you will be able to display survey pages based on selected answer choices. Moreover, you will be able to redirect your respondents to more than one page if they have selected more than one answer choice.
With SurveyLab you will be able to quickly create a professional survey, questionnaire, test or online form. Each day we are serving thousands of online surveys for our customers on different continents and markets.