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Online survey tokens
Jakub Wierusz
10 Oct 2014

Online survey tokens

SurveyLab v 8.11 is ready. The most important change is a new functionality of online tokens. Tokens are unique codes that identify respondent, secure access to the survey and enable full anonymity of the responses at the same time.

Integration with Salesforce
Jakub Wierusz
10 Jul 2014

Integration with Salesforce

Customer insight. Information about customer needs, ability to track "sales funnel", access contacts history, information about products / services customer is using, is one of the key elements that allow you to build a competitive advantage and improve sales efficiency.

New integration options for online surveys
Jakub Wierusz
19 May 2014

New integration options for online surveys

SurveyLab version 8.11 is ready. In the new version of our online survey and questionnaire software, you will find improved API and new work automation features.

Integration with Prestashop
Jakub Wierusz
22 Apr 2014

Integration with Prestashop

Are you managing an eShop? Do you need to get more insight into your customers' satisfaction from the purchase process and level of service?

Voice of the Customer
Jakub Wierusz
13 Sep 2013

Voice of the Customer

Do you know what your clients and users talk about your company, products, or services? What do they like and what annoys them? Voice of the Customer can help you find answers to these questions.

Semantic scale in online surveys
Jakub Wierusz
06 Sep 2013

Semantic scale in online surveys

Semantic scale, also known as semantic differential or Osgood scale (from the name of its creator – American psychologist Charles E. Osgood, 1916-1991) is commonly used for the evaluation of attitudes, products, or services.

Social media in online survey promotion
Jakub Wierusz
25 Jun 2013

Social media in online survey promotion

Social media creates new possibilities in survey projects promotion and communication. In this article, we will try describe how to use social media like Facebook, Twitter, or Linkedin in online questionnaires promotion.

Cookies in SurveyLab
Jakub Wierusz
21 Jun 2013

Cookies in SurveyLab

Cookies are small text files stored on the user device in web browser memory. Cookies help identify user device and properly display web site (in our case online questionnaire or test) with individual user preferences.

QR code surveys
Jakub Wierusz
13 May 2013

QR code surveys

Do you manage a restaurant, cafe, travel agency, hostel, or hotel? Would you like to measure satisfaction of your customers or collect feedback directly in the place where you deliver your services? We know how to help you.

How many responses do I need to conduct online survey
Jakub Wierusz
14 Mar 2013

How many responses do I need to conduct online survey

Are you introducing a new product on the market? Work on client segmentation? Or maybe you plan important changes for existing products? In all those tasks online survey research can be more than helpful.

Thank you for amazing 2012
Jakub Wierusz
02 Jan 2013

Thank you for amazing 2012

2012 has just finished. It was exciting year for us that resulted in many new features, integrations and amazing clients.

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