Go to
Best ways to use intercept surveys
Joanna H
20 Aug 2015

Best ways to use intercept surveys

Some of you may be wondering how intercept surveys can help grow your business. Get inspired by the ideas below. Research will help you reach meaningful information for optimizing your website and offer.

Annoying pop-up surveys. How to make them user friendly?
Joanna H
04 Aug 2015

Annoying pop-up surveys. How to make them user friendly?

You want to implement intercept surveys and get feedback from people visiting your website, but feel concerned about their reaction to pop-up survey invites? How to prevent them from treating your invites like unwanted adds and closing the window without even reading? Read this article to learn how to design effective intercept surveys that don’t annoy your users.

Why NPS fails… but is still worth it?
Joanna H
01 Jul 2015

Why NPS fails… but is still worth it?

Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations.

Multilingual cutomer satisfaction surveys
Joanna H
17 Jun 2015

Multilingual cutomer satisfaction surveys

This is the most convenient way to run satisfaction surveys, which additionally gives us real-time feedback and reports … It’s a state of the art tool suitable for the requirements of the 21st century!

Effective teamwork
Jakub Wierusz
05 Jun 2015

Effective teamwork

We work every day to make SurveyLab a better tool for you and your organization. We want our online survey software to better support your work and your research projects. We have just made next step on our way for perfect survey software. We are happy to give you new system version, this time labeled with number 9.1. Among many changes, you will find a new user management module and better teamwork features.

NPS and what’s next? Three questions you should ask yourself
Joanna H
06 May 2015

NPS and what’s next? Three questions you should ask yourself

So you’ve done the Net Promoter Score (NPS) everyone is talking about. You’ve got your score and know how many of your customers are Promoters or Detractors. Great! What’s next? You’re probably wondering what the number actually means and how to use it. Start by asking yourself these three questions.

Drafting a survey? Beware of these common mistakes
Joanna H
25 Mar 2015

Drafting a survey? Beware of these common mistakes

In the case of survey based research, it’s not just about WHAT you want to ask. It’s also as much about HOW you formulate your questions. Otherwise, you might end up with data that is false or of poor quality. Good questions are clear and they don’t raise any doubts at the time of completing the questionnaire. Bad questions may include answer suggestions or they can even make it impossible to give a truthful answer and as a result they are discouraging. What kinds of questions should you avoid?

How to turn data into an engaging report
Joanna H
26 Feb 2015

How to turn data into an engaging report

Running a survey? Sooner or later you’re bound to draft a report based on the data you acquired. How to make your work on the report pleasant and the outcome useful, attractive and engaging?

Build successful marketing campaigns with online surveys
Joanna H
26 Jan 2015

Build successful marketing campaigns with online surveys

Questionnaires are one of the basic tools of marketing specialists. They’re comprehensive and, if skillfully constructed, they easily provide valuable data. DYI online surveys give users the freedom to conduct perfectly customized research on their own. Today we’re bringing you 5 ways to use online questionnaires that will help you build an effective marketing strategy.

Maximize your profit from online paid surveys
Jakub Wierusz
24 Jan 2015

Maximize your profit from online paid surveys

Are you earning money on online paid surveys as a panellist? Here are some tips that may help you to maximize your profit. Those are universal rules that work both with mypanellab.com survey panel and any other panel.

Surveys for dissertation
Jakub Wierusz
14 Dec 2014

Surveys for dissertation

We are starting series of articles created for students that are looking for online survey and questionnaire tool for their dissertations.

Try SurveyLab for free
Best survey tool with great features

14 days trial | view complete list of features