We have another package (24.2.4) of changes and new functionalities for you. This time we are excited to present a new report module and many improvements regarding data analysis and visualization.
Read what has changed in SurveyLab (22.9.5). We have prepared a new type of question for you (choice question with a search box) and we have also improved several system functionalities.
NPS still remains one of the most popular methodologies for measuring customer satisfaction and loyalty. It is simple to use and easy in interpretation. Learn how to run an NPS survey with SurveyLab.
We are introducing another set of the changes (No. 27.17.2) and we are taking the first step towards surveys driven by AI (Artificial Intelligence).
How to conduct a 360 survey project. We have prepared a complete guide for 360-degree feedback for you. This article will help you successfully prepare and conduct research in your organization in five easy steps.
No matter what business you are in, sales is one of the most difficult tasks you will have to face, including the one you will run online. We have 5 proven ways to increase your sales and profits.
In a dynamically changing world, the study of the effectiveness of the onboarding process of new employees becomes a standard and even a must for every company. The adaptation process affects not only the satisfaction but also the productivity of the new employee.
Nowadays, marketing and sales are data driven. Almost every decision requires analysis and in-depth knowledge of the market, customers and competition. On the other hand, the flood of information can overwhelm. Below you will find 25 questions that will help you work better basing on the knowledge, build effective strategies, and make the right decisions.
Your customers expect a perfect experience with your brand or company. This means that the customer experience at every touch point with your organization (offer, sale, delivery, service) must be at the highest level.
Research conducted by the Gallup Institute shows that 87% of employees do not engage at work. Many companies are not aware of the problem and its scale. At the same time, companies that manage to build a committed team significantly outperform their peers, achieving even a 147% higher earnings per share.
This year was exceptionally rich in terms of changes in our system. Work has progressed in many areas: from new functionalities and improvements in the user interface to server infrastructure and security issues. As there were too many changes, we decided to present the ones that are the most important for our clients.