Online surveys helped us to learn about expectations of our new customers and maintain good and long-term relations with existing ones.

For all people that are facing the task of selecting the best survey software we created a little help. In this article, you will read how to organize a simple 5 step selection process to make the best survey software choice.

NPS (Net Promoter Score) is gaining more and more attention. Organizations more often start to measure customer loyalty with NPS instead of satisfaction.

Bonjour. This is how we will be greeting our customers in France, Canada, Switzerland, and other French speaking countries.

2010 was full of challenges for us. SurveyLab has changed a lot, and you have big part in it. Many functionalities and improvements have been made because and thanks to you – our users. Thank you for all your ideas and that you are with us.

We just finished the major SurveyLab system release. In version 2.0 we redesigned our user interface, so work with online questionnaires will be more comfortable and simple. As you sign into SurveyLab you will see new main page, enhanced menu, and navigation.

SurveyLab version 1.5 is ready. This time changes are so significant, so we decided to make big step in version number. The most important changes include new workflow for surveys and collectors, new invoice data, and new pagination mechanism.

MySurveyLab version (1.2) is available. In addition, to enhance system functionality we started to work on our graphics and visualization. In the beginning, we refreshed our logo.