Have you ever thought how to measure customer satisfaction from your sales force activity? Thanks to SurveyLab and salesMANAGO integration this task becomes really simple. You don’t need any IT or technical knowledge to integrate both tools and what is important our solution will allow you to measure satisfaction precisely in a point when client finished contact with sales representative.

360 feedback traditionally used for potential evaluation of managers gains more interest as a tool for employee evaluation, training needs evaluation and feedback collection where it is important to look at a given problem from different perspectives, eg. company, customer, manager, employee, partner (distributor, vendor, …).

Do you know that SurveyLab can send automatic notifications about new survey responses by email.

Do you need to ask young mothers (e.g. 20 – 35 years) for their opinion? Do you want to verify expectations of IT managers in the middle-east area? Do you wonder if your product will be well received in the US market?

Social media creates new possibilities in survey projects promotion and communication. In this article, we will try describe how to use social media like Facebook, Twitter, or Linkedin in online questionnaires promotion.

Do you manage a restaurant, cafe, travel agency, hostel, or hotel? Would you like to measure satisfaction of your customers or collect feedback directly in the place where you deliver your services? We know how to help you.

Are you introducing a new product on the market? Work on client segmentation? Or maybe you plan important changes for existing products? In all those tasks online survey research can be more than helpful.

So you are starting work on your first online survey and you wonder how to begin. In the article below you will find a 7-step approach that will show you step-by-step how to conduct your survey on the Internet.

2012 has just finished. It was exciting year for us that resulted in many new features, integrations and amazing clients.

Let’s get straight to the point: why should you conduct survey research and what is the objective to create one? Right now half of my readers will leave the blog and they will be right. I would do the same. So I will change my question: in what business situations should you conduct survey research? Does it sound better? Let’s call these situations research moments.

This is the second time MySurveyLab is supporting initiatives for safety on the roads. All drivers are welcome to participate in the survey (in Polish) about driving car at night time.

Are you planning market research? You should start your work with a research brief. Research brief describes the objective and outcomes of the research. The better brief you create the more accurate and better quality survey results you will get.