It’s time to put the first step in online sales. You want to make it easier for your customers to place orders online, but you don’t want to invest in an e-commerce system. We have a solution for you. Thanks to SurveyLab online forms, you will quickly create an online order processing process and gain new customers.

It is time for more changes. We present SurveyLab 22.6.9 and improved functionality related to results filtering, online tests, languages support, and printing of survey reports.

In 2019, over 4.3 billion people used the Internet worldwide. It is over 1 billion people more than a year ago. Over 50% of Internet traffic was generated by mobile devices. Almost one in ten transactions for the purchase of goods or services in the US takes place online.

NPS still remains one of the most popular methodologies for measuring customer satisfaction and loyalty. It is simple to use and easy in interpretation. Learn how to run an NPS survey with SurveyLab.

How to conduct a 360 survey project. We have prepared a complete guide for 360-degree feedback for you. This article will help you successfully prepare and conduct research in your organization in five easy steps.

No matter what business you are in, sales is one of the most difficult tasks you will have to face, including the one you will run online. We have 5 proven ways to increase your sales and profits.

In a dynamically changing world, the study of the effectiveness of the onboarding process of new employees becomes a standard and even a must for every company. The adaptation process affects not only the satisfaction but also the productivity of the new employee.

Nowadays, marketing and sales are data driven. Almost every decision requires analysis and in-depth knowledge of the market, customers and competition. On the other hand, the flood of information can overwhelm. Below you will find 25 questions that will help you work better basing on the knowledge, build effective strategies, and make the right decisions.

Your customers expect a perfect experience with your brand or company. This means that the customer experience at every touch point with your organization (offer, sale, delivery, service) must be at the highest level.

Are you the owner or manager of a restaurant, cafe, shop, or customer service point? Would you like to track customer satisfaction directly at the point of service or point of sale. Do you need to research the satisfaction of employees with the quality of meals and service in the company canteen or the quality of HR service point? Do you want to provide residents with the opportunity to easily evaluate the work of the City Hall? We got the right solution for you based on online surveys. All you need to do is to install a digital kiosk (e-kiosk) or use QR codes.

The first survey conducted with the use of computer-aided statistical tools was the census made in 1890 in the USA. It was the 11th US census. The first one took place in 1970. The methods used were prepared by Herman Hollerith. The data was entered using punched cards and counted by the machine.

We are very happy to introduce SurveyLab and LiveChat integration. LiveChat is a popular tool for easy and convenient communication with your customers, users, as well as anyone visiting your website or eshop.