How to run survey in a kiosk mode?

SurveyLab can work in a kiosk mode. This way you can turn your tablet or smartphone into a terminal that will be used to collect feedback eg. to do customer satisfaction surveys at a point of sales or point of customer service.

Kiosk mode surveys will allow you to :

• Measure customer satisfaction or NPS at the point of service.
• Collect customer feedback directly at the point of sales or customer service.
• Run a survey on mobile devices.

In order to start a survey in a kiosk mode :

1. Create a survey collector and go to the collector settings.
2. Set On survey end : Start new response.
3. Go to ADVANCED SETTINGS.
4. Turn on Multiple responses per respondent.

Additional settings

• You can hide survey footer.
• You can set automatic survey close-out when it remains inactive for a certain time.

NOTE. We recommend using additional MDM (Mobile Device Management) software on your mobile device that acts as a kiosk to manage it remotely.