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Ever wonder if there’s something better than Wufoo for your surveys? 

We’re checking out what Wufoo offers and what bugs people about it and throwing in three more options to see which one works better for you.

Ready to find your survey match?

What is Wufoo?

Wufoo is an online tool that lets anyone build and adjust online forms like contact and payment forms. You can also gather contacts, RSVPs, applications, files (allowed on paid accounts only), online payments, and more. 

Wufoo form builder

Is Wufoo any good? Users’ concerns

As good as it sounds, users have mixed opinions about Wufoo.

Wufoo struggles with spam. Users can get a lot of unwanted fake submissions because Wufoo doesn’t block them well.

Source: G2

People don’t like the support from Wufoo. They find it hard to get the help they need when they have a problem.

Source: G2

Wufoo’s design could be more updated. Some users wish it looked more modern and was easier to use.

Source: G2

Getting help through email only is frustrating. When users have a big problem, they find it hard to explain and fix it just by email.

Source: G2

Wufoo’s setup can be confusing. Some people find it tricky to find what they need or set up automatic replies.

Source: G2

Best capabilities of Wufoo’s online form builder

Check out the strong suits of Wufoo ⬇️

Forms customization 

Wufoo allows you to create forms easily using a drag-and-drop builder with customization options. No coding expertise is needed.

Data collation

You can gather all types of data and files through your forms. You have the information easy access to.

Workflows automation

Wufoo integrates with other tools (Paypal, Asana, WordPress, CRM, and more). You can streamline your processes by automating data collection and analysis, for example. 

But first, check if Wufoo connects with the tools that you use.

Custom reports

Wufoo generates custom reports. It will be easier to understand and act on the data you collect.

Data security

Wufoo employs advanced security measures to protect your data, giving you peace of mind regarding the safety of your information.

Wufoo's features

Pricing

There are four pricing plans:

  • Starter at $14.08/month
  • Professional at $29.08/month
  • Advanced at $74.08/month
  • Ultimate at $183.25/month

It’s quite a pricey tool compared to its competitors. There is also a free plan, but there are limits – for example, you can create only five forms, and only one seat.

3 best alternatives to Wufoo online form builder

If you’re not sure about Wufoo and want to know about some other options, we’ve prepared three top alternatives.

#1 SurveyLab

Surveylab as a Wufoo alternative

It’s an online tool for creating polls, surveys, and quizzes online. SurveyLab is easy to use and intuitive, with a free account and features like diverse question types and advanced analytics for insightful data gathering.

You can use it as you want, for example for :

  • Market research – good for a service that analyzes data of the market in depth.
  • Academic research – ideal for researchers who need diverse questions and robust data analysis.
  • Customer feedback – useful for gathering opinions and experiences.
  • Employee surveys – support for HR departments in measuring employee and customer satisfaction.
  • Event planning – good for getting feedback from big groups.

SurveyLab: Advantages

  • Diverse question types – supports many formats and caters to detailed survey requirements.
  • Advanced analytics – offers deep insights, which improve decision-making.
  • Customizable surveys – enables personalization to meet specific needs.
  • Multi-language support – facilitates international audience engagement.
  • Many integrations – for instance, with Google Analytics, Salesforce, Slack, and more.
  • Great support – helps anytime users need.

SurveyLab: Considerations

May require some navigation to use all advanced features to the fullest.

Pricing

You can start with forever forever-free plan or start at $49 for more powerful capabilities. Upgradable at any time.

#2 Surveyplanet

SurveyPlanet is an online survey tool allowing unlimited surveys, questions, and responses. 

It features custom themes, question branching, and data analysis. May work for research, education, and customer feedback.

Survey Planet - an alternative to Wufoo online form builder

SurveyPlanet: Advantages

  • Question branching
  • Pre-written questions and templates
  • Custom themes 

SurveyPlanet: Considerations

Limited customization options might not fully align with specific branding or style preferences. Also, exporting survey results could be better.

Pricing:

Offers a free plan with basic features and a Pro plan at $20/month for advanced customization and analysis tools. 

An Enterprise plan is available for larger organizational needs.

#3 Google Forms

With Google Forms you can create surveys and quizzes and also collect and organize information easily.

Google Forms - an alternative to Wufoo online form builder

Google Forms: Advantages

  • Easy to use and design forms
  • Automatically collects and organizes data
  • Supports real-time collaboration
  • Integrates with other Google tools

Google Forms: Considerations

One common concern is the lack of advanced customization. Users might find it limiting for complex survey needs because it doesn’t offer as many options for question types or design customization as some dedicated survey tools. 

Also, it’s not entirely free. 

Pricing

Free for individual users. For businesses, it’s $12/month.

Conclusion

Wufoo is a decent tool, but you might want to find something else when you need advanced features. Before committing to this form builder, try out some other tools. Maybe they will suit better to your goals.

Still hesitant about Wufoo? Check out SurveyLab. Sign in, customize your surveys as you like, or pick a theme and gather the information you need.

FAQ on Wufoo

Check out this section if you have some doubts.

What does Wufoo do?

Wufoo lets you build online forms to collect data, like RSVPs or payments. It’s easy with its drag-and-drop tool.

Why do people dislike Wufoo?

Some users find Wufoo outdated and not user-friendly. They also report poor customer support.

How much does Wufoo cost?

Wufoo has plans starting at $14.08 per month. A free plan lets you make five forms.

Can I find a cheaper tool than Wufoo?

Yes, Google Forms is free for personal use. SurveyPlanet also offers a free plan.

Is there a Wufoo alternative with better support?

Sutrveylab is a better alternative for many. It comes with robust customer help, deep data analysis, and plenty of question types. It starts free too.

Try SurveyLab for free
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