So, Survicate – a well-known survey tool. It’s easy to use, connects with other platforms, and helps businesses gather customer feedback. But is it always the best fit?
Well, that depends.
If you’re looking for more advanced analytics, better pricing, or easier ways to reach a wider audience, you might be wondering if there’s something better out there. And honestly? That’s a great question.
Sneak peek of top Survicate alternatives
Without further ado, let’s take a quick look at the top Survicate alternatives.
- SurveyLab: Best for its all-in-one features, user-friendly interface, and strong integrations like Zendesk and Slack. Pricing starts at $49/month. Free plan available.
- Mopinion: Great for feedback analysis with AI capabilities, starting from $279/month, good for customer experience focus.
- Blitzllama: Affordable with unlimited responses at $100/month, strong in AI-powered analytics for in-app surveys.
- PostHog: Offers surveys within a broader product analytics suite, free tier available, relevant for tech-savvy teams.
- Hotjar: Combines surveys with heatmaps and session replays, you can use it for free, user-friendly for website analytics.
- Qualaroo: Excels in real-time feedback with Nudge™ technology, free plan available, starts at $39.99/month for paid plans.
- Refiner: Tailored for SaaS, focuses on in-app surveys, starts at $99/month, with a free trial.
What is Survicate and why do you need its alternatives?
Alright, so we’ve taken a quick look at the top alternatives – but before we dive into the details, let’s talk about Survicate itself.
Survicate is a popular survey tool that can help you create and distribute surveys to collect feedback. It’s known for its ease of use and integration with various platforms, such as CRM systems and tools like Google Analytics.
You can use this platform to:
- run targeted surveys based on user behavior, demographics, or specific triggers.
- measure customer satisfaction (CSAT) with quick, easy-to-set-up surveys.
- track Net Promoter Score (NPS) to understand customer loyalty.
- capture product feedback to improve features, usability, and overall experience.
However, like any tool, Survicate has its limitations.
Survicate’s pricing can get expensive if you need unlimited responses. The prices start from $99 per month in the Good plan, and go to $299 in the Better Than The Rest plan.
Yes, you have the free tier, but well, it’s limited to 25 responses per month.
Plus, if you’re after advanced features like sentiment analysis, you might feel a bit restricted.
And integrations? While it connects with many tools, it might not be as seamless as you’d like, depending on your tech stack.
Key features to look for in survey tools
- Survey creation and customization. You need flexibility. Look for systems that let you build various types of surveys with different question formats, such as multiple question types. Advanced features like skip logic and branding options can make a big difference
- Distribution channels. How will you reach your audience? Web, email, social media, or in-product surveys? Having multiple distribution options – like direct links and in-app surveys – ensures you acquire responses where they matter.
- Targeting and segmentation. The best tools let you target specific users based on demographics, behavior, or other criteria, so you obtain feedback from the right people at the right stage.
- Real-time analysis and reporting. A good survey software helps you make sense of responses. Real-time analytics, sentiment analysis, CSAT scores, and Net Promoter Score (NPS) tracking turn raw data into valuable insights.
- Integrations. Look for systems that connect seamlessly with CRMs, analytics platforms, and collaboration tools, so your feedback feeds directly into your workflow.
- Pricing and value for money. Make sure you’re getting value, with plans that scale as your business grows. Free trials or free versions are always a plus.
- Customer support team. When something goes wrong, you don’t want to be stuck waiting. Responsive support, priority assistance, and dedicated help for enterprise users can be a game-changer.
Comprehensive analysis of Survicate alternatives
To make your decision easier, we’ve compiled a table of 7 top Survicate alternatives, each with unique strengths. We’ll compare them based on the key features outlined above.
| Tool | Ease of Use | Customization | Distribution | Targeting | Reporting | Integrations | Pricing (Starting) | Free Trial/Version |
| SurveyLab | High | Extensive | Web, Email, App | Advanced | Real-time analytics | Cint, Zendesk | $49/month | Yes, Free Version |
| Mopinion | High | High | Web, App, Email | Sophisticated | Dashboards | Trello, Asana | $279/month | No, Paid Plans Only |
| Blitzllama | Medium | Medium | In-Product, Link | Contextual | AI Analytics | Mixpanel, Segment | $100/month | Yes, Free Plan |
| PostHog | Medium | Basic | Web, API | Feature Flags | Basic | Data Warehouses | $0/month (usage-based pricing after free tier) | Yes, Free Plan |
| Hotjar | High | Medium | On-Site, Link | URL-Based | Heatmaps | Google Analytics | $39/month | Yes, Free Plan |
| Qualaroo | High | High | Web, App, Email | Nudge™ Tech | Sentiment | Segment, Zapier | $39.99/month | Yes, Free Plan |
| Refiner | Medium | High | In-App, Link | User Segments | Timeline Charts | Segment, Zapier | $99/month | Yes, 7-Day Free Trial |
SurveyLab: The best Survicate alternative
SurveyLab is a professional online survey software that stands out for its comprehensive features and user-friendly interface. It’s designed for businesses of all sizes and offers a wide range of tools to create, distribute, and analyze surveys.
Features:
- Drag-and-drop interface: Offers a drag-and-drop interface for easy survey building, with support for multiple question types. You can design CES surveys, CSAT surveys, and NPS surveys in minutes.
- Customizable surveys: Offers extensive branding options, so you can match your company’s look and feel. You can use custom logos and colors to align surveys with your marketing efforts.
- Multichannel feedback collection: Deploy surveys across multiple channels – including websites, mobile apps, emails, and direct links – to get insights at every stage of the customer journey.
- Feedback Automation: Automate feedback capture processes from target users to ensure continuous engagement and timely responses.
- Real-time analytics: Take advantage of real-time reporting with customizable dashboards and export options to Excel, PDF, and PowerPoint.
- Integration capabilities: Seamlessly connect Survicate with tools like Salesforce, HubSpot, Slack, and more to incorporate feedback into your existing workflows.
Pricing:
Surveylab offers a free version for up to 25 responses per month and paid plans:
- Starter with $49 per month,
- Advanced, with $99 per month,
- Professional, with $249 per month,
- and Enterprise, with custom pricing.
It’s a good value for money, especially for companies looking to scale.
Why is SurveyLab the best alternative to Survicate?
SurveyLab provides a similar set of features but with more flexibility in customization and integration. It has a strong focus on data security and compliance, which is crucial for businesses handling sensitive information.
Mopinion
Mopinion is a customer feedback tool that gathers and analyzes user opinions from different sources. It’s known for its intuitive survey creator and sophisticated targeting options.
Features:
- Feedback forms: It offers customizable feedback forms with options for modal, slide-in, or embedded surveys.
- Survey triggers: Triggers work based on user behavior, such as time on page, exit intent, or mouse movement.
- Analysis: The tool offers comprehensive visualization in customizable dashboards with text analysis and smart labeling.
- Integrations: It integrates with PM tools like Trello or Asana, and analytics platforms.
Pricing:
The tool is really expensive. It has two plans – Standard, from $279, and Enterprise, with custom pricing.
Why Mopinion is a reliable alternative?
It’s particularly strong in feedback collection and analysis. The tool’s AI capabilities help in quickly categorizing and prioritizing feedback and provides actionable insights.
Blitzllama
Blitzllama is an AI-powered product insights platform designed to help teams gather and analyze user comments. It’s quite a good option for companies looking to obtain reviews in-product and scale their research efforts.
Features:
- In-app surveys: Offers contextual micro surveys that can be triggered based on user actions. Thus, you can gather feedback right after interactions, reducing recall bias.
- AI-powered analytics. The platform leverages AI to automatically analyze and categorize survey responses by topics, sentiment, emotion, and intent.
- Unlimited responses: Offers unlimited survey responses in its pricing plans.
- Integrations: Integrates with tools like Mixpanel, Amplitude, Segment, and Clevertap, so you can sync data and collaborate with your team.
Pricing:
It has a free plan, the Starter. Next, prices start with $100/month in Growth, and $125/month in Scale.
Why is Blitzllama an appealing alternative?
Blitzllama is affordable. It features AI analytics that can save time and effort in understanding customer feedback.
PostHog
PostHog is a product analytics platform, designed for engineers and product teams to analyze user behavior and collect data. It’s open-source, which can be appealing for tech-savvy teams looking for flexibility.
Features:
- Easy survey creation: Offers no-code surveys or API-based custom surveys, with options to choose from common survey types and launch them in a few clicks.
- Product analytics: Includes heatmaps, session replays, feature flags, and experiments, providing a holistic view of user behavior.
- Data pipelines: Integrates with data warehouses and other analytics tools, offering advanced features for analysis and reporting.
Pricing:
Offers a free tier on all plans up to 250 survey responses per month. The Ridiculously Cheap plan is for $0/month but you can pay for it if the usage extends the free tier. The Starship Enterprise plan is from $2,000/month.
Why is PostHog an interesting choice?
If you need a full suite of product analytics tools along with surveys, PostHog is a cool option. It’s open-source and its surveys integrate with other features for a comprehensive insights hub.
Hotjar
Hotjar is a widely used user behavior analytics tool that provides insights into how visitors interact with websites. It helps brands understand user behavior and actually act on it.
Features:
- Surveys: Customizable on-site and external surveys to fetch user feedback, with options for link surveys and embedding them on your website.
- Heatmaps: Visualizes user clicks and movements, so you can identify where users drop off and what areas need improvement.
- Session replays: Allows you to watch recordings of user sessions, connect individual responses with actions, and enhance your understanding of the user journey.
- Feedback widgets: They enable users to react instantly to your site’s content or functionality.
Pricing
Plan Basic is free forever. Next plans start from €39/month for the Plus plan, €99 for the Business plan, and €213 for the Scale plan.
Why is Hotjar a strong alternative?
Hotjar provides a holistic view of user behavior, combining surveys with other analytics. It’s an alternative for companies looking to optimize their website and reduce churn.
Qualaroo
Qualaroo is a user research and feedback software that gains insights from website visitors. It’s known for its Nudge™ technology, which prompts users for feedback at optimal times without disrupting their experience.
Features:
- Customizable Nudges™: The platform’s proprietary Nudges™ allow for non-intrusive, on-site surveys that can be tailored to match your brand’s look and feel.
- Advanced Targeting: Qualaroo enables precise targeting of users based on behavior, location, and other attributes.
- Multi-Channel Deployment: Qualaroo supports survey distribution across various channels, including websites, mobile apps, and email.
- Sentiment Analysis: Leveraging IBM Watson’s AI capabilities, Qualaroo automatically analyzes open-ended responses to gauge customer sentiment.
Pricing
There are two pricing models. First is Free – up to 50 survey responses per month. The next model is Business. It has three plans: Essential from $39.99, Business from $99.99, and Enterprise from $149.99.
Why is Qualaroo a good option?
Qualaroo’s Nudge™ technology makes feedback feel natural rather than annoying. The result? More responses, better data, and real insights to improve customer satisfaction.
Refiner
Refiner stands out with in-app surveys that capture feedback right inside your product. Its deep integrations with tech-focused platforms ensure smooth data flow, making it a strong choice for businesses that rely on fast insights.
Features:
- In-product microsurveys: Deploy lightweight, customizable surveys directly within your web or mobile applications, without disrupting the user experience.
- Customization: Create highly customizable surveys to match your brand, with options for multiple question types and branching logic.
- Integrations: Integrate with Segment, Zapier, and other tools, for real-time data synchronization and enhanced workflow efficiency.
Pricing:
Offers a 7-day free trial and paid plans, with the Essential plan for $99/month, the Growth plan for $239, and the Enterprise plan, with custom pricing.
Why is Refiner worth checking out?
Tailored for SaaS companies, it understands the specific needs of these businesses, with engaging surveys designed to be engaging and yield high response rates.
Why SurveyLab stands out as the best alternative
When looking for a balanced mix of features, ease of use, and flexibility, SurveyLab checks all the right boxes. It’s customizable, secure, and works well for companies of all sizes.
What makes it a solid alternative?
- SurveyLab offers a wide range of features that cover all aspects of survey creation, distribution, and analysis, including support for CES surveys, CSAT surveys, and NPS surveys. Thus, it’s a powerful tool for user research and customer insights.
- It allows extensive customization, so your surveys can align with your brand identity. You can even use options for custom logos, colors, and branding.
- With integrations to numerous tools, it fits seamlessly into your existing tech stack. Yes, you can use native integrations to enhance your workflow and collaborate with your team.
- The platform is also easy to use and accessible to users of all technical levels. You can use it without extensive training.
Plus, unlike some platforms that limit response collection or charge extra for key features, SurveyLab offers a more transparent pricing model with a free version to test before committing.
Make the right choice for your business
Survicate has its strengths, but it’s not the only option. Whether you need deeper analytics, better pricing, or more customization, there are plenty of solid alternatives.
SurveyLab stands out as one worth checking out, but the best choice depends on your needs. Take a closer look, test a few, and find what works best for you. Try SurveyLab now.