The new version of SurveyLab is now available (22.0.0). Our surveys are now compliant with the WCAG 2.1 (Web Content Accessibility Guidelines) standard and therefore accessible to blind and visually impaired people.
NPS still remains one of the most popular methodologies for measuring customer satisfaction and loyalty. It is simple to use and easy in interpretation. Learn how to run an NPS survey with SurveyLab.
From the very beginning, SurveyLab was designed (also) for the HR research surveys. Satisfaction, engagement, and employee development are key to success for each team. That is why the next set of changes introduced by us (21.19.6) focus heavily on 360-degree surveys. Among the new features, you will find the ability to customize the appearance of the mini-panel, updated piping, improved mechanisms for importing and exporting contacts, and even better 360-degree surveys.
We are introducing another set of the changes (No. 27.17.2) and we are taking the first step towards surveys driven by AI (Artificial Intelligence).
How to conduct a 360 survey project. We have prepared a complete guide for 360-degree feedback for you. This article will help you successfully prepare and conduct research in your organization in five easy steps.
We are happy to present a new tool that supports 360 Feedback surveys (version 21.12.1). Among the changes, you will find a mini-panel for 360 survey participants and improved PDF reports.
New types of questions, new integration mechanisms, and improvement of available functionalities. See what’s new for you at SurveyLab for the summer holidays.
No matter what business you are in, sales is one of the most difficult tasks you will have to face, including the one you will run online. We have 5 proven ways to increase your sales and profits.
If You Can’t Measure It, You Can’t Improve It (William Thomson, lord Kelvin). If you run a business, you should measure the effects of your actions. Check 15 key metrics for your business.
20 new survey templates, video tutorials, stars in NPS questions, a new form for creating collectors, and other small changes and improvements. We are introducing SurveyLab 21.5. Check what has changed for you.
In a dynamically changing world, the study of the effectiveness of the onboarding process of new employees becomes a standard and even a must for every company. The adaptation process affects not only the satisfaction but also the productivity of the new employee.
Nowadays, marketing and sales are data driven. Almost every decision requires analysis and in-depth knowledge of the market, customers and competition. On the other hand, the flood of information can overwhelm. Below you will find 25 questions that will help you work better basing on the knowledge, build effective strategies, and make the right decisions.