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Summer cleanup in online surveys
Jakub Wierusz
02 Aug 2022

Summer cleanup in online surveys

We started summer cleaning and we have the first set of changes for you. We’ve made some improvements to the metrics and notification system. We have also implemented some minor changes and improvements.

Metrics, notifications, periodic reports
Jakub Wierusz
12 May 2022

Metrics, notifications, periodic reports

We are happy to present SurveyLab 30.0.0. Among the new functionalities, you will find : new metrics, notifications, recurring reports, remembering the tag selection, the “Not applicable” option, an extended Add file question and many smaller changes and improvements.

Intelligent data analysis
Jakub Wierusz
13 Dec 2021

Intelligent data analysis

SurveyLab 29.0.0 is now ready. This is the last pack of changes we have prepared for you this year. We are happy to present updated Dashboards, improved 360-degree surveys, and new reporting features.

New features in SurveyLab – October 2021
Jakub Wierusz
20 Oct 2021

New features in SurveyLab – October 2021

We are happy to present new SurveyLab [v 28.0] features for the choice question (option OTHER), the new Zapier integration, and improved reports and survey results export functionality.

Satisfaction guaranteed. Why is customer satisfaction surveys are so important?
Natalia Soszyńska
13 Sep 2021

Satisfaction guaranteed. Why is customer satisfaction surveys are so important?

The success of your business depends on many factors: number of orders, time of delivery, and competitiveness of the offer. However, what will build the base of loyal, returning customers is the experience you can give them. Pure emotions, the intangible value that you feed your customers. Take care of the level of customer satisfaction, and your company will be rich, recognizable, and trusted.

New type of question. Meet the Open Matrix question
Jakub Wierusz
17 Aug 2021

New type of question. Meet the Open Matrix question

This time, we have prepared a new type of question for you (open matrix question) and introduced many improvements and useful functionalities, including expanded functionality of A/B tests and multi-language support. Meet SurveyLab 27.9.9.

Employee surveys. Tools for the HR teams.
Arletta Pawlicka
22 Jun 2021

Employee surveys. Tools for the HR teams.

Most successful companies have a well-developed customer service system. As it turns out – the use of customer satisfaction management tools in relation to employees can also bring tangible results. Companies that decide to take this step achieve unprecedented success – they multiply profits, areas of ​​operation, and develop on many levels. Those that achieve above-average results have one more feature in common – they focus on the needs and experiences of employees.

Improved survey management
Jakub Wierusz
10 Jun 2021

Improved survey management

We are happy to present a new list of surveys, icons, editing labels in reports and many other changes and improvements.

Improved reports and survey logic
Jakub Wierusz
17 Feb 2021

Improved reports and survey logic

We have improved reports and survey logic. In the new version of SurveyLab (26.5.2), you will find radar charts, point-based logic, and improved 360 reports.

Survey logic on new level
Jakub Wierusz
22 Dec 2020

Survey logic on new level

We have a new set of changes and functionalities for you. We have redesigned the survey logic functionality, improved the token mechanism, and entered a new level of security thanks to 2FA.

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