Likert scale was introduced to survey research in 1930. Scale name comes from Rensis Likert (1903 – 1981), an American psychologist, educator, and sociologist. It is a bipolar scale with interval-levels that measure respondent attitudes and opinions.
Are you searching for the best online survey tool? You found the right one – it is SurveyLab. You will love our easy-to-use survey software, multi-language surveys, branding, results export, and great user support.
Online surveys helped us to learn about expectations of our new customers and maintain good and long-term relations with existing ones.
SurveyLab 6.0 is ready. This time changes include mostly elements that are not visible to users – framework and engine of our online survey tool. This will allow mysurveylab to work faster and stay up-to-date with the latest technology.
In ISO 9001 quality standard customer satisfaction and satisfaction measurement tools play very important role. Quality Management System implementation and “Plan, Do, Check, Act” structure introduced by ISO 9001 ensures that client needs will be taken into consideration and properly addressed.
Online survey tool offered by SurveyLab completely meet our requirements.
More and more people ask us about iPad surveys or surveys for Android (tablet) devices. We have very good news for you. You don’t need to download and install any application on your iPad / Android tablet to create and conduct online surveys. All you need to do is create online survey with SurveyLab. As survey will be created it can be distributed to selected group of respondents or opened on your mobile device to conduct in-person research.
We are very happy to communicate officially SurveyLab – Zendesk integration. Zendesk is a web-based Help Desk / Service Desk software with an elegant support ticket system and a self-service customer support platform. Over 75.000 companies and organizations are using Zendesk worldwide.
We are happy to announce new version (5.1) of SurveyLab online surveys tool. This time changes mostly concern integration and survey reports improvements.
Facebook is a community of over 750 M users all over the world, including over 6.5 M users in Poland. It means that a large part of your clients already have an account in the most popular community service.
Internet shops are spending big amounts of money to attract new clients into their websites. While the marketing budgets grow researches and experts show that 90 – 99% of eshop clients abandon purchasing process before completion.
Are you looking for an professional online survey tool to conduct satisfaction survey, measure loyalty, collect opinion, conduct 360 degree feedback or prepare market research … we have prepared 10 reasons why you should use SurveyLab online surveys.