Do you manage a restaurant, cafe, travel agency, hostel, or hotel? Would you like to measure satisfaction of your customers or collect feedback directly in the place where you deliver your services? We know how to help you.
SurveyLab enters the world of mobile surveys and tests. Mobile device market constantly grows. Morgan Stanley forecasts that the number of people connecting to the Internet using mobile devices in 2014 will exceed number of people using PC computers. We understand how this change is important for online survey software and our clients. Therefore we have optimized all our survey templates for smartphones and tablets.
Are you introducing a new product on the market? Work on client segmentation? Or maybe you plan important changes for existing products? In all those tasks online survey research can be more than helpful.
So you are starting work on your first online survey and you wonder how to begin. In the article below you will find a 7-step approach that will show you step-by-step how to conduct your survey on the Internet.
SurveyLab 8.1 is ready. We are introducing more changes to our online survey tool. This time new functionalities have been created mainly with online forms in mind. Among changes you will find pre-population options, text validation, improved collectors, and new payment methods.
We are happy to announce new 8.0 version of SurveyLab online survey tool. This time in our survey software you will find access to online survey panel and a bunch of small but useful changes and improvements.
System Usability Scale (SUS) was designed by John Brooke (DEC, UK) in 1986. It was originally created as a "quick and dirty" usability tests on systems like VT100 Terminals. SUS is a 10 item questionnaire with 5 response options (based on the Likert scale).
2012 has just finished. It was exciting year for us that resulted in many new features, integrations and amazing clients.
“White-label” term comes from the time of vinyl records. Before a record has been released to the public, phonographic companies distributed promotional record copies to the selected DJs. Those copies have been missing covers and graphical elements. It was made to build hype and gauge public interest by the record labels and ultimately to better estimate manufacturing quantities.
Let’s get straight to the point: why should you conduct survey research and what is the objective to create one? Right now half of my readers will leave the blog and they will be right. I would do the same. So I will change my question: in what business situations should you conduct survey research? Does it sound better? Let’s call these situations research moments.
SurveyLab with version 7.0 just became better. We have introduced full SPSS and PSPP support, advanced randomization options, and widget configuration features.
Surveys show that satisfied customers will share their positive experiences with 3 – 5 people, unsatisfied will share their negative experiences with 8 – 10 people.