Do you know what your clients and users talk about your company, products, or services? What do they like and what annoys them? Voice of the Customer can help you find answers to these questions.
Semantic scale, also known as semantic differential or Osgood scale (from the name of its creator – American psychologist Charles E. Osgood, 1916-1991) is commonly used for the evaluation of attitudes, products, or services.
SurveyLab 8.5 online survey software is ready. This time changes are focused on survey design features, including survey question comments and control of number of selected answer choices.
5 Why (5W) is an iterative question-asking technique used to explore cause-effect relationship underlying a particular problem. Technique was originally developed by Sakichi Toyoda and used in Toyota Motor Corporation during the evolution of manufacturing methodologies. It gained big popularity and is used by such methodologies like Kaizen, Lean, Six Sigma.
Have you ever thought how to measure customer satisfaction from your sales force activity? Thanks to SurveyLab and salesMANAGO integration this task becomes really simple. You don’t need any IT or technical knowledge to integrate both tools and what is important our solution will allow you to measure satisfaction precisely in a point when client finished contact with sales representative.
SurveyLab 8.4 is ready and so are cool new features for online questionnaires, surveys, and forms. In this system update we have focused on improvements requested by the customers that use SurveyLab to create online forms.
360 feedback traditionally used for potential evaluation of managers gains more interest as a tool for employee evaluation, training needs evaluation and feedback collection where it is important to look at a given problem from different perspectives, eg. company, customer, manager, employee, partner (distributor, vendor, …).
Do you know that SurveyLab can send automatic notifications about new survey responses by email.
Do you need to ask young mothers (e.g. 20 – 35 years) for their opinion? Do you want to verify expectations of IT managers in the middle-east area? Do you wonder if your product will be well received in the US market?
Social media creates new possibilities in survey projects promotion and communication. In this article, we will try describe how to use social media like Facebook, Twitter, or Linkedin in online questionnaires promotion.
Cookies are small text files stored on the user device in web browser memory. Cookies help identify user device and properly display web site (in our case online questionnaire or test) with individual user preferences.
New MySurveyLab integration is ready. This time SalesManago users will be able to send online surveys directly from SalesManago and identify clients that responded for a survey.