Net Promoter Score (NPS) is a popular customer loyalty measurement methodology. Recently, not without a cause, it’s become very popular among marketing and sales professionals. The methodology assumes that in order to conduct an effective study of customer loyalty it’s enough to ask just this one question :
SurveyLab 8.13 is now available along with the first set of updates this year. New features include CSI metrics and a bunch of useful changes.
Do you know that customers satisfied with your service won’t necessarily return to you? The correlation between customer satisfaction and loyalty is not as straightforward as it may seem.
In the case of survey based research, it’s not just about WHAT you want to ask. It’s also as much about HOW you formulate your questions. Otherwise, you might end up with data that is false or of poor quality. Good questions are clear and they don’t raise any doubts at the time of completing the questionnaire. Bad questions may include answer suggestions or they can even make it impossible to give a truthful answer and as a result they are discouraging. What kinds of questions should you avoid?
Thanks to online surveys it was possible for us to reach the intended indicators and aquire EU funding.
We welcome all academic teachers and students interested in our services with a dedicated offer! Now you can check out our Standard Plus subscription, which lets you conduct advanced survey-based research projects for the needs of your studies or academic projects, completely free of charge for three months.
SurveyLab is a very user-friendly tool which works efficiently and allows for trouble-free completion of a research project. The communication with the company is smooth and the employees are competent. We were give full support and loads of useful advices.
Running a survey? Sooner or later you’re bound to draft a report based on the data you acquired. How to make your work on the report pleasant and the outcome useful, attractive and engaging?
We’d been researching various possible solutions but SurveyLab was the fastest and the most flexible we had been looking for. We could try out all functionalities free of charge within just a few days.
Data security is key for all kinds of research projects. Clients must be confident that the details regarding the respondents or the surveys they have been performing won’t fall in to the wrong hands. This is exactly why here at SurveyLab data security policy is extremely strict and we offer multiple solutions which guarantee the highest data safety level.
Questionnaires are one of the basic tools of marketing specialists. They’re comprehensive and, if skillfully constructed, they easily provide valuable data. DYI online surveys give users the freedom to conduct perfectly customized research on their own. Today we’re bringing you 5 ways to use online questionnaires that will help you build an effective marketing strategy.
Are you earning money on online paid surveys as a panellist? Here are some tips that may help you to maximize your profit. Those are universal rules that work both with mypanellab.com survey panel and any other panel.