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Heat map questions
Jakub Wierusz
04 Jun 2016

Heat map questions

New set of changes and features for MySurveyLab is ready (10.2.3). In this system update you will find a new type of question "heat map" and improved survey branching logic for multiple choice questions.

Ranking question
Jakub Wierusz
28 May 2016

Ranking question

We are happy to announce several new SurveyLab (10.1.6) features. This time we give you brand new type of question (ranking), plus survey logic and survey templates improvements.

Survey page and question rotation
Jakub Wierusz
16 May 2016

Survey page and question rotation

New professional functionalities and SurveyLab version (10.1.5) is ready. This time we have focused on survey page and question rotation and new features that extend questionnaire branding options.

Best SurveyMonkey alternative
Jakub Wierusz
23 Apr 2016

Best SurveyMonkey alternative

Are you looking for a SurveyMonkey alternative? You are in the right place. We have all you need and more. Since 2009 we have been helping companies, organizations, and individuals to measure customer satisfaction, NPS, conduct market research, and improve their organizations.

Surveys in email
Jakub Wierusz
09 Feb 2016

Surveys in email

We are happy to introduce SurveyLab 9.6. In our new online survey software release you will find cool new features that include survey in email, better Zendesk integration, ability to edit active collectors, better security, and many small corrections and enhancements.

Online survey formatting
Jakub Wierusz
07 Jan 2016

Online survey formatting

We are happy to announce SurveyLab (9.4) and new set of functionalities. Our online survey tool just become better. This time we have focused on survey formatting and anonymous reports for mailing collectors.

Surveys as a powerful internal communication tool
Joanna H
13 Oct 2015

Surveys as a powerful internal communication tool

Endless emails, group discussions, cross-departmental consultations, weekly roundups, newsletter or intranet are just a few of many channels of internal communication between your employees. They are all designed to improve the information flow, however, the multitude of possibilities sometimes makes people forget about their main purpose – facilitating effective business ideas.

Euro 2012 communication system quality test
Joanna H
09 Sep 2015

Euro 2012 communication system quality test

I’d recommend SurveyLab for the easy of system configuration and effective mechanism of communication with the group of users whose feedback was gathered during the testing period.

Best ways to use intercept surveys
Joanna H
20 Aug 2015

Best ways to use intercept surveys

Some of you may be wondering how intercept surveys can help grow your business. Get inspired by the ideas below. Research will help you reach meaningful information for optimizing your website and offer.

Annoying pop-up surveys. How to make them user friendly?
Joanna H
04 Aug 2015

Annoying pop-up surveys. How to make them user friendly?

You want to implement intercept surveys and get feedback from people visiting your website, but feel concerned about their reaction to pop-up survey invites? How to prevent them from treating your invites like unwanted adds and closing the window without even reading? Read this article to learn how to design effective intercept surveys that don’t annoy your users.

How website intercept surveys help optimize customer research
Joanna H
24 Jul 2015

How website intercept surveys help optimize customer research

Website intercept surveys in form of widgets, pop-up windows, and questionnaires for website visitors come back! They’re one of the best ways to get insight from your website viewers and collect Voice of the Customer. You may find it hard to believe if you still remember the old and ugly, intrusive pop-ups that made it impossible to navigate through a website. However, the range of possibilities available now for gathering data from your website viewers is far more diverse and user-friendly and their benefits are numerous. Find out why they’re a great idea! 

Why NPS fails… but is still worth it?
Joanna H
01 Jul 2015

Why NPS fails… but is still worth it?

Net Promoter Score (NPS) is one of the most popular methods of testing customer satisfaction, however, it’s still far from perfect. Before you start with your NPS, find out all about its limitations.

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