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Improved closed loop & customer feedback management
Jakub Wierusz
18 Mar 2018

Improved closed loop & customer feedback management

The next version of SurveyLab (18.6.0) is now available. This time we have expanded the system capabilities in the scope of building closed-loop processes and feedback management, we have expanded existing types of questions with new options and improved navigation.

Online surveys – short history
Jakub Wierusz
07 Feb 2018

Online surveys – short history

The first survey conducted with the use of computer-aided statistical tools was the census made in 1890 in the USA. It was the 11th US census. The first one took place in 1970. The methods used were prepared by Herman Hollerith. The data was entered using punched cards and counted by the machine.

New survey branding
Jakub Wierusz
05 Feb 2018

New survey branding

The new version of SurveyLab (18.1.1) is now ready. This time, we have provided a completely new module for managing online survey branding, better support for 360-degree surveys and improved reports management.

LiveChat integration
Jakub Wierusz
14 Jan 2018

LiveChat integration

We are very happy to introduce SurveyLab and LiveChat integration. LiveChat is a popular tool for easy and convenient communication with your customers, users, as well as anyone visiting your website or eshop.

Mobile app
Jakub Wierusz
05 Jan 2018

Mobile app

The new version of SurveyLab (17.4) is now ready. This time we have something special for you. Mobile application that allows offline data collection (Android and iOS devices) and open-ended questions coding.

Customer Experience – back to basics
Jakub Wierusz
05 Dec 2017

Customer Experience – back to basics

Have you ever wondered what makes every relationship work? Among numerous contributing factors, the one that should be emphasized is good communication skills. There is a reason why it is one of the most required elements during a job interview. Not only what you say, but also the way how you do it play here a pivotal role.

New survey logic, quota & A/B tests
Jakub Wierusz
29 Nov 2017

New survey logic, quota & A/B tests

New version of SurveyLab (17.1.9) is ready. This time we completely redesigned the survey logic, added quotas, improved integration with Zendesk, added webhooks, and introduced a number of small changes and improvements.

Video, Questions bank
Jakub Wierusz
07 Oct 2017

Video, Questions bank

New SurveyLab (16.0) version is ready. This time among many new features you will find video support (with hosting in mysurveylab), questions bank, PDF export, new question “drag & drop”, Google Analytics integration, and many small changes and improvements.

New level of security
Jakub Wierusz
30 Aug 2017

New level of security

New SurveyLab (15.4.4) version for the end of summer. This time we have added a new security feature. We have also added fonts support, improved survey logic and we have introduced several small changes and improvements.

Disc and Dropbox integration
Jakub Wierusz
20 Jul 2017

Disc and Dropbox integration

SurveyLab 15.1.3 is ready and so are new features. Among changes, you will find an online disc, Dropbox integration, piping (text inserting), a simplified process for adding contacts, tag colors, and other changes and improvements.

Online survey widgets
Jakub Wierusz
12 Jul 2017

Online survey widgets

New better survey widgets, email embedded surveys, code numbers for questions and blocks, testing of survey invitations and many small updates and corrections. Welcome to the new SurveyLab 14.6.1.

SurveyLab among the top 20 survey software
Jakub Wierusz
25 Jun 2017

SurveyLab among the top 20 survey software

SurveyLab was recognized by Capterra (a Gartner company) as one of the best survey software on the market. With over 250 survey software providers listed on Capterra we have ranked on 14th place, which is a big achievement.

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