The company’s success depends largely on the employees. A survey conducted by AON shows that the increase in employee engagement by 5 points translates into a 3% revenue increase.*
* AON Employee Engagement Report, 2018
Online surveys are a proven method of measuring the moods in the company. In order to understand the situation and the moods in the company, organizations should focus primarily on the success factors and not only on the barometers of the mood. Below are 25 questions about employee engagement and satisfaction and organizational culture.
You can also write questions in the form of statements and then check how much the respondent agrees or identifies with them. The questionnaire can consist of both closed and open questions. It is important that questions are answered in the same way, for example, all questions in the form of statements, or all questions in the form of questions.
Company and Strategy
The strategy sets the direction of action and allows achieving goals in the long run. Focusing the entire organization on the strategy and long-term goals of the company is extremely important. At the same time, it is a complex task, especially in large organizations. Therefore, it should be checked regularly whether the objectives set are clear and well communicated. This is also important in understanding and giving meaning to the work performed by individual teams and employees.
1. Do you understand the strategic goals of the organization?
1 – 2 – 3 – 4 – 5
2. Can you see a clear link between your work and the company’s goals and objectives?
1 – 2 – 3 – 4 – 5
3. Do you feel like the management team here is transparent?
1 – 2 – 3 – 4 – 5
4. What is the company’s greatest weakness?
….
5. What is the company’s greatest strength?
…
19. What three words would you use to describe our culture?
…
Manager
Direct manager has a very big impact on the work of his team and the way in which particular operational activities are implemented. The development of employees, their motivation, and commitment to work depends to a large extent on the attitude and style of the manager’s work.
6. My manager recognizes my efforts.
1 – 2 – 3 – 4 – 5
7. I receive recognition for my work.
1 – 2 – 3 – 4 – 5
8. My manager sets clear goals.
1 – 2 – 3 – 4 – 5
Collaboration & Teamwork
Business is a team game. The flow of information, cooperation, and a culture of work focused on cooperation is crucial for the organization to be successful. At the same time, communication problems are the most common cause of failure, so it’s worth taking some time to understand if your company has problems with communication.
9. My coworkers work together.
1 – 2 – 3 – 4 – 5
10. Are you proud to be a member of your team?
1 – 2 – 3 – 4 – 5
Individual goals and engagement
All employees work for the organization’s success. The effectiveness of undertaken activities and projects, as well as the rate at which the company grows, depends on the individual engagement of the employees.
11. On a scale of 1 – 5, how happy are you at work?
(1 = Very unhappy, 5 = very happy)
1 – 2 – 3 – 4 – 5
12. Would you refer someone to work here?
1 – 2 – 3 – 4 – 5
13. Do you have a clear understanding of your career or promotion path?
1 – 2 – 3 – 4 – 5
14. Do you feel valued at work?
1 – 2 – 3 – 4 – 5
15. Do you foresee yourself working here one year from now?
1 – 2 – 3 – 4 – 5
16. I feel like I belong here.
Strongly agree
Agree
Neutral
Disagree
Strongly disagree
17. What’s your favorite thing about your job / workplace?
…
18. Do you have fun at work?
1 – 2 – 3 – 4 – 5
19. On a scale of 1 – 5, how would you rate your work-life balance?
1 – 2 – 3 – 4 – 5
Personal development
In the long run, you will not be able to retain the best employees if they can’t grow with the company. It is important that your employees can develop, regardless of whether they work in the sales department, marketing, or customer service.
20. I have opportunities to gain new skills.
1 – 2 – 3 – 4 – 5
21. I have broad career development opportunities.
1 – 2 – 3 – 4 – 5
22. I tell others great things about working here.
1 – 2 – 3 – 4 – 5
Rewards and work environment
Foundations, that is salary, benefits, and tools necessary to do the job. Money and paid time off should not be the only motivations to do the work. However, an equally bad situation is their lack or a large discrepancy between the expectations of employees and what the company offers. Check if your fundamentals are solid.
23. I am paid fairly for my work.
1 – 2 – 3 – 4 – 5
24. If you could change one thing about your job / workplace, what would it be?
…
25. The company provides me all the tools and materials I need to do my job.
1 – 2 – 3 – 4 – 5
A little gift for you. A bonus question at the end. The list created by us is just an example of popular questions. You can expand it freely. Are you looking for Customer Experience question examples? Check our article 25 Most Popular Customer Experience Questions
26. I have enough time to do my job well.
1 – 2 – 3 – 4 – 5