In a dynamically changing world, the study of the effectiveness of the onboarding process of new employees has become a standard and even a must for every company. The adaptation process affects not only the satisfaction but also the productivity of the new employee.
It is estimated that new employees need between 3 – 6 months for integration and acclimatization. If the employer makes it easier, the employee will quickly integrate into the group and feel comfortable in the new workplace.
Onboarding is also feedback. This way you can improve the process and help each new employee make a better start. The survey should be carried out within the first 2 – 4 weeks from the date of commencement of work by a new employee, but not earlier than after a week of attendance. So that the employee could get to know their workplace, team, and new responsibilities.
We have collected 15 popular survey questions for you to use in the onboarding process.
1. How would you rate your understanding of the expectations of your job?
Clear
Somewhat clear
Not clear
2. Were you given all the necessary resources to perform your job? (incl. hardware, software, guidelines)
Yes, I was given everything I needed in advance.
I was given most of the necessary resources.
I was given some resources but had to ask for the rest.
I was barely given any resources.
3. I am feeling welcome here.
I agree
I have no opinion
I do not agree
4. What’s one thing we should have done differently to improve the first week of your onboarding experience?
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5. Do you have a clear idea about what is expected of you at this job?
…
6. Is the job what you expected it to be?
…
7. What is the biggest challenge you’ve faced so far?
…
8. What can we do to help you do your job even better?
…
9. What aspect of your job excites you?
…
10. What aspect of your job worries you?
…
11. On a scale 1 – 5, how would you rate your onboarding experience?
1 – 2 – 3 – 4 – 5
12. On a scale 1 – 5, how welcome do you feel in [the Company]?
1 – 2 – 3 – 4 – 5
13. On a scale 1 – 5, how welcome do you feel in your team?
1 – 2 – 3 – 4 – 5
14. What should we change to improve our onboarding process?
…
15. I have all the resources I need to do my job successfully.
1 – 2 – 3 – 4 – 5
16. My goals are clearly defined.
1 – 2 – 3 – 4 – 5
Did you like the article? Check our other guides for popular question types, 25 most popular questions about customer experience.